Developing ICM Strategies in an IT-Centric World.CIDM Best Practices Newsletter; August, 2007. Barry Schaeffer outlines the challenges faced by content and IT organizations in their attempts to forge working relationships, and suggests some ways these challenges may be met. Dealing with Input, a Critical Ingredient for Content Management Success The most valuable information in today's world is that created by human subject matter experts (SMEs) through research, analysis, collaboration and critical thinking. But SMEs and IT staff often have little experience with one another. This paper outlines the major problems encountered during text automation projects and suggests some proven techniques for coping with them.
Schaeffer co-authors research paper on IT governance. Barry Schaeffer, working with public and private sector colleagues, provided substantial support for The National Electronic Commerce Coordinating Council's (NECCC) 2005 paper on "Selecting and Protecting your IT Investment." NECCC is a national organization, made up of multiple participating organizations at the local,state and federal levels, dedicated to advancing the effective use of automation in open, citizen-centered government..
Much of what passes for content management today is actually Delivery Management, dealing with content already prepared and available for access, either for bulk information products (such as books or CDs) or in support of interactive queries.
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